How to use Google and social media to reach new customers


There are several ways to use Google and social media to help a small business reach more customers in Australia. Here are some suggestions:

1. Set up a Google My Business (GMB) account: This is a free tool that allows you to manage your business listing on Google. When people search for businesses in your area, your GMB listing will appear in the search results, giving you more visibility. Make sure to provide accurate and detailed information about your business, including your address, phone number, hours of operation, and photos.


2. Optimize your website for search engines: Use search engine optimization (SEO) techniques to improve your website’s visibility in search results. This includes using relevant keywords in your content, creating high-quality backlinks, and ensuring that your website is mobile-friendly.


3. Use Google Ads: Google Ads is a pay-per-click advertising platform that allows you to target specific keywords and geographic locations. This can be a highly effective way to reach potential customers who are actively searching for products or services like yours.


4. Use social media to connect with customers: Social media platforms like Facebook, Instagram, and Twitter can be great tools for building relationships with customers and promoting your business. Create a business page on each platform and post regularly, sharing updates, promotions, and other relevant content.


5. Use social media advertising: Social media advertising allows you to target specific demographics and interests, making it a highly effective way to reach potential customers. Consider running targeted ads on platforms like Facebook and Instagram to reach your ideal audience.


6. Engage with customers online: Respond promptly to customer inquiries and reviews on social media and other online platforms. This can help build trust and loyalty with your customers, and also improve your online reputation.


Overall, by using Google and social media effectively, small businesses in Australia can reach a wider audience and attract more customers. It’s important to be consistent and strategic in your approach, and to constantly evaluate and adjust your tactics based on what’s working and what’s not.

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